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Call Center Representative Salary in Canada

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Call Center Representative Salary in Canada

Call center representatives median salary is $18.3/hr.

call center representative salary in Canada

In 2020, call centre agents reported higher wages in Saskatchewan

OTHER CUSTOMER AND INFORMATION SERVICES REPRESENTATIVES (NOC 6552)
2020 Wages ($/hour)
Province/Territory Low Median High
Canada 13 18.27 29
Newfoundland 12.15 17.5 28.72
PEI 12.85 13.5 24.75
Nova Scotia 12.55 14.13 25
New Brunswick 12 15.33 24.62
Quebec 13.1 19.6 29.49
Ontario 14.25 17.81 28.85
Manitoba 11.9 15.91 28.85
Saskatchewan 13 23 32.05
Alberta 15 21 29.5
British Columbia 14.6 21.15 31.25
Yukon Territory N/A N/A N/A
NWT N/A N/A N/A
Nunavut N/A N/A N/A
Source: Job Bank. Dec 2020

Job Prospects in Canada

Labour demand and labour supply projections (2019-2021)
Newfoundland and Labrador Fair
Prince Edward Island Fair
Nova Scotia Fair
New Brunswick Fair
Québec Fair
Ontario Fair
Manitoba Good
Saskatchewan Fair
Alberta Fair
British Columbia Good
Yukon Fair
Northwest Territories Fair
Nunavut Fair
Source: Job Bank. Dec 2020

In 2019, call center representatives reported higher wages in Alberta.

OTHER CUSTOMER AND INFORMATION SERVICES REPRESENTATIVES (NOC 6552)
2019 Wages ($/hr)
Province/Territory Low Median High
Canada 11.5 17 28
Newfoundland and Labrador 11.4 16.25 27.95
Prince Edward Island 12.25 13 23.14
Nova Scotia 11.55 14 21.83
New Brunswick 11.5 15 23
Quebec 12.5 17.8 27.69
Ontario 14 15.91 28.13
Saskatchewan 12 19 30
Alberta 15 20.67 33.85
British Columbia 13.85 19.85 30
Yukon Territory N/A N/A N/A
Northwest Territories N/A N/A N/A
Nunavut N/A N/A N/A
Source: Job Bank. May 2019

In 2017, call center representatives reported higher wages in Alberta.

Customer and information services representatives (NOC 6552)
2017 Wages ($/hr)
Province/Territory Low Median High
Canada 11.36 17.4 28
Alberta 13.6 21.63 35
British Columbia 12.65 20 30
Saskatchewan 11.3 20.51 30
Newfoundland and Labrador 11 16 28.69
Ontario 14 16.83 27.69
Québec 12 17.58 27.18
Prince Edward Island 11.55 12.92 27
Manitoba 11.15 15 25.71
Nova Scotia 11 14 23.8
New Brunswick 11.25 14.8 22
Northwest Territories N/A N/A N/A
Nunavut N/A N/A N/A
Yukon N/A N/A N/A
Source: Job Bank. September 2017

In 2016, the median wage for call center representatives in Canada was $17.25/hr.

OTHER CUSTOMER AND INFORMATION SERVICES REPRESENTATIVES (NOC 6552-C)
2016 Wages ($/hr)
Province/Territory Low Median High
Canada 11 17.25 27.47
Alberta 12.75 21 30.77
Yukon 13.5 24.03 30.7
Saskatchewan 11.65 20 30
Newfoundland & Labrador 11.4 16 29
British Columbia 12 19 27.83
Ontario 11.4 16.61 27.69
Québec 11.5 17.96 27
Manitoba 11 16.25 25.64
Prince Edward Island 11.25 12.5 25.64
Nova Scotia 11 14 24
New Brunswick 11 14.5 21.63
Northwest Territories N/A N/A N/A
Nunavut N/A N/A N/A
Source: Job Bank. November 2016*

*Wages are reviewed and updated on the Job Bank Web site on an annual basis.

Licensing

This occupation is not regulated in Canada. This means that you are not required to be registered with one of the provincial or territorial regulatory bodies to be authorized to practise this occupation in Canada.

CALL CENTER REPRESENTATIVE SALARY IN CANADA (2018)

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CALL CENTER REPRESENTATIVE SALARY IN CANADA (2017)
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